BCBS Tennessee MA-CSNP

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General Over-the-Counter (OTC) FAQs
Using your Over-the-Counter (OTC) allowance

myTotal Benefits is an independent app that supports OTC benefits management for BlueCross BlueShield of Tennessee, Inc. myTotal Benefits does not provide BlueCross branded products and/or services. myTotal Benefits is solely responsible for the product and/or services they provide.

Funds are available for use within the program time zone

*The healthy food benefit is part of a special supplemental program for members with certain chronic conditions. Qualifying chronic conditions include diabetes, cardiovascular disorders and chronic heart failure. Not all members (even those with a qualifying condition) may qualify. Eligibility is based on meeting the Centers for Medicare and Medicaid Services’ definition of “chronically ill enrollee” and all applicable plan coverage criteria.

Nondiscrimination Notice

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